Shipping Methods

All shipping will be through USPS Priority Mail and is a calculated per order.  Most orders usually ship within 1-2 business days.  Once shipped, your purchase should arrive within 1-3 business days, depending on the destination.  

The above option is only for domestic shipping.  If you need your order to arrive in a location outside of the United States, please contact me before placing your order.  I will be able to send you an invoice with the correct shipping costs.

I am currently working on providing you with more shipping options.  Thank you for your patience.

Sales Tax

Since my studio is located in Pennsylvania, I legally need to follow their origin-based tax laws.  This means sales tax will be applied to all purchases, regardless of the shipping destination.

Returns & Exchanges

I strive to create a product where craftsmanship, materials and durability are of the upmost quality.  My hope is that you love your purchase as much as I loved making it.  

If for any reason you are not completely satisfied, please contact me within 14 days of the product's arrival.  I may be reached through the contact page or thehoydenco@gmail.com.  I will make the best effort to resolve any issues you may have and give you the best customer service experience possible.

If you chose to return your purchase, the product must not have been used or damaged, this includes but not limited to stains and tears.  Once I receive the returned item, I will issue a full refund of the purchase price and sales tax.  Shipping costs will not be refunded.